AI Chatbot For Recovery Focus Group
We built an AI chatbot for a national mental health charity under Recovery Focus Group
We have worked with Recovery Focus Group for many years supporting their digital marketing efforts across multiple websites and platforms. What was required was an automated chatbot that could respond to certain key phrases for those in crisis and with out of hours requirements. We built an AI chat bot using Lex technology through AWS and brought this across to their WordPress website.
We can monitor utterances and use analytics to understand better the needs of the local area and in return we can then sign post these utterances better.